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A Content Analysis of Sustainable Supply Chain Applications in the Automotive Industry

Year 2023, Volume: 18 Issue: 70, 216 - 236
https://doi.org/10.19168/jyasar.1186559

Abstract

This study aims to examine sustainable supply chain management practices in the automotive industry with the qualitative analysis method. In this context, the supply chain management sections of the corporate sustainability reports published by automotive companies have been subjected to content analysis. In the study, the reports of 8 companies that have published the 2021 corporate sustainability report from automotive companies that are members of the Automotive Industry Association constitute the sample of the study. The data on supply chain management in the reports were analyzed with the Maxqda Analytics Pro 2020 software. Sustainable supply chain applications are reported in 4 main categories as sustainable process design, supply-side and demand-side sustainability design, sustainable product design and codes and sub-codes obtained from the texts. The results reveal the reporting methods and activities in terms of sustainability in the supply chain processes of the companies, in their relations with suppliers and customers. The findings of the study show that responsible purchasing, responsible supplier, fair purchasing, improvement of customer service quality, customer satisfaction, environmentally friendly process design, adaptation to technological innovations, seamless supply chain and quality and safety in the product come to the fore in the design of sustainable supply chain management. It is thought that the research will contribute to the sustainability literature and the sector representatives.

References

  • Adam, M., Ibrahim, M., Ikramuddin, I., & Syahputra, H. (2020). The role of digital marketing platforms on supply chain management for customer satisfaction and loyalty in small and medium enterprises (SMEs) at Indonesia. International Journal of Supply Chain Management, 9(3), 1210-1220.
  • Al-Mudimigh, A. S., Zairi, M., & Ahmed, A. M. M. (2004). Extending the concept of supply chain:: The effective management of value chains. International Journal of Production Economics, 87(3), 309-320.
  • Bekçi, İ., Doğru, E. (2011). Değer Yaratan Faaliyetler Açısından İşletme Başarısı: Çimento Sanayii İşletmelerinde Bir Araştırma. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 13, 169-192.
  • Bhanot, N., Rao, P. V., & Deshmukh, S. G. (2017). An integrated approach for analysing the enablers and barriers of sustainable manufacturing. Journal of Cleaner Production, 142, 4412-4439.
  • Blome, C., Hollos, D., & Paulraj, A. (2014). Green procurement and green supplier development: antecedents and effects on supplier performance. International Journal of Production Research, 52(1), 32-49.
  • Büyüközkan, G., & Çifçi, G. (2011). A novel fuzzy multi-criteria decision framework for sustainable supplier selection with incomplete information. Computers in Industry, 62(2), 164-174.
  • Büyüközkan, G., & Çifçi, G. (2012). A novel hybrid MCDM approach based on fuzzy DEMATEL, fuzzy ANP and fuzzy TOPSIS to evaluate green suppliers. Expert Systems with Applications, 39(3), 3000-3011.
  • Chi, C. G., & Gursoy, D. (2009). Employee satisfaction, customer satisfaction, and financial performance: An empirical examination. International journal of hospitality management, 28(2), 245-253.
  • Curkovic, S., & Sroufe, R. (2011). Using ISO 14001 to promote a sustainable supply chain strategy. Business Strategy and the Environment, 20(2), 71-93.
  • D’heur, M. (2015). Sustainable Value Chain Management. Delivering sustainability. Springer Cham.
  • Das, D. (2017). Development and validation of a scale for measuring Sustainable Supply Chain Management practices and performance. Journal of Cleaner Production, 164, 1344-1362.
  • Dienes, D., Sassen, R., & Fischer, J. (2016). What are the drivers of sustainability reporting? A systematic review. Sustainability Accounting, Management and Policy Journal, 7(2), 154-189.
  • Elkington, J. (1998), Cannibals With Forks: The Triple Bottom Line of 21st Century Business, New Society Publishers, Vancouver.
  • Eraslan, İ. H., Kuyucu, A. D. H., Bakan, İ. (2008). “Değer Zinciri (Value Chain) Yöntemi İle Türk Tekstil Ve Hazırgiyim Sektörünün Değerlendirilmesi”, Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(2), 307-332.
  • Erol, I., Cakar, N., Erel, D., & Sari, R. (2009). Sustainability in the Turkish retailing industry. Sustainable Development, 17(1), 49-67.
  • Esfahbodi, A., Zhang, Y., & Watson, G. (2016). Sustainable supply chain management in emerging economies: Trade-offs between environmental and cost performance. International Journal of Production Economics, 181, 350-366.
  • Fallahpour, A., Olugu, E. U., Musa, S. N., Wong, K. Y., & Noori, S. (2017). A decision support model for sustainable supplier selection in sustainable supply chain management. Computers & Industrial Engineering, 105, 391-410.
  • Fearne, A., Martinez, M. G., & Dent, B. (2012). Dimensions of sustainable value chains: implications for value chain analysis. Supply Chain Management: An International Journal, 17(6), 575-581.
  • Fisher, O., Watson, N., Porcu, L., Bacon, D., Rigley, M., & Gomes, R. L. (2018). Cloud manufacturing as a sustainable process manufacturing route. Journal of Manufacturing Systems, 47, 53-68.
  • Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of operations management, 19(2), 185-200.
  • Gagnon, B., Leduc, R., & Savard, L. (2012). From a conventional to a sustainable engineering design process: different shades of sustainability. Journal of Engineering Design, 23(1), 49-74.
  • Gedik, Y. (2021). Sürdürülebilir tedarik zinciri yönetimi ve sürdürülebilirliğin tedarik zincirleri üzerindeki etkileri: kavramsal bir değerlendirme. International Journal of Management Economics & Business/Uluslararasi Yönetim Iktisat ve Isletme Dergisi, 17(3).
  • Global Reporting Iniatative, 2022. https://www.globalreporting.org/about-gri/mission-history/ Erişim tarihi: 24.07.2022.
  • Gómez-Luciano, C. A., Domínguez, F. R. R., González-Andrés, F., & De Meneses, B. U. L. (2018). Sustainable supply chain management: Contributions of supplies markets. Journal of Cleaner Production, 184, 311-320.
  • GRI Standarts, GRI 101: Foundation,2016. https://www.globalreporting.org/standards/media/1036/gri-101-foundation-2016.pdf, Erişim tarihi: 25.07.2022
  • GRI Universal Standarts 2021, Frequently Asked Questions (FAQs). https://www.globalreporting.org/media/zauil2g3/public-faqs-universal-standards.pdf . Erişim tarihi: 25.07.2022
  • Hong, Z., & Guo, X. (2019). Green product supply chain contracts considering environmental responsibilities. Omega, 83, 155-166.
  • Hutchins, M. J., Robinson, S. L., & Dornfeld, D. (2013). Understanding life cycle social impacts in manufacturing: A processed-based approach. Journal of Manufacturing Systems, 32(4), 536-542.
  • İre, U. Ç. A. L., Ervural, B. Ç., & Bozat, S. (2017). Sürdürülebilir tedarik zinciri yönetiminde DEMATEL yöntemiyle tedarikçi değerlendirme kriterlerinin incelenmesi ve sağlık sektöründe bir uygulama. Pamukkale Üniversitesi Mühendislik Bilimleri Dergisi, 23(4), 477-485.,
  • Kumar, R. and Kumar, V. (2012), “Lean manufacturing: elements and its benefits for manufacturing industry”, Group, Vol. 16, p. 27.
  • Lambert, D. M., García‐Dastugue, S. J., & Croxton, K. L. (2005). An evaluation of process‐oriented supply chain management frameworks. Journal of Business Logistics, 26(1), 25-51.
  • Lambert, D.M. (2014). Supply Chain Management: Processes, Partnerships, Performance, Chapter 1, 4th edition. Supply Chain Management Institution.
  • Lee, A. H., Kang, H. Y., Hsu, C. F., & Hung, H. C. (2009). A green supplier selection model for high-tech industry. Expert systems with applications, 36(4), 7917-7927.
  • Li, E. L., Zhou, L., & Wu, A. (2017). The supply-side of environmental sustainability and export performance: The role of knowledge integration and international buyer involvement. International Business Review, 26(4), 724-735.
  • Liu, Y., Zhu, Q., & Seuring, S. (2017). Linking capabilities to green operations strategies: The moderating role of corporate environmental proactivity. International Journal of Production Economics, 187, 182-195.
  • Lueg, K., Krastev, B., & Lueg, R. (2019). Bidirectional effects between organizational sustainability disclosure and risk. Journal of Cleaner Production, 229, 268-277.
  • Masoumi, S. M., Kazemi, N., & Abdul-Rashid, S. H. (2019). Sustainable supply chain management in the automotive industry: A process-oriented review. Sustainability, 11(14), 1-30.
  • McGuffog, T., & Wadsley, N. (1999). The general principles of value chain management. Supply Chain Management: An International Journal, 4(5), 218-225.
  • Mukherjee, A., & Nuñez, R. (2019). Doing well by doing good: can voluntary CSR reporting enhance financial performance?. Journal of Indian Business Research, 11(2), 100-119.
  • Pakdeechoho, N., & Sukhotu, V. (2018). Sustainable supply chain collaboration: incentives in emerging economies. Journal of Manufacturing Technology Management, 29(2), 273-294.
  • Paulraj, A., Chen, I. & Blome, C. (2017). Motives and performance outcomes of sustainable supply chain management practices: A multi-theoretical perspective. Journal of Business Ethics, 145, 239-258.
  • Peng, Q., Hosseinpour, A., Gu, P., & Fan, Z. (2013, August). Tools for Sustainable Product Design: Review and Expectation. In International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, 55911, p. V004T05A044). American Society of Mechanical Engineers.
  • Porter, M. E. “Competitive Advantage: Creating and Sustaining Superior Performance”, New York: The Free Press, 1985.
  • Rainbird, M. (2004). A framework for operations management: the value chain. International Journal of Physical Distribution & Logistics Management, 34(3/4), 337-345.
  • Reefke, H., & Sundaram, D. (2017). Key themes and research opportunities in sustainable supply chain management–identification and evaluation. Omega, 66, 195-211.
  • Roehrich, J. K., Grosvold, J., & Hoejmose, S. U. (2014). Reputational risks and sustainable supply chain management: Decision making under bounded rationality. International Journal of Operations & Production Management, 34(5), 695-719.

Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi

Year 2023, Volume: 18 Issue: 70, 216 - 236
https://doi.org/10.19168/jyasar.1186559

Abstract

Bu çalışma otomotiv sektöründe sürdürülebilir tedarik zinciri yönetimi uygulamalarını nitel analiz yöntemiyle incelemeyi amaçlamaktadır. Bu kapsamda otomotiv işletmelerinin yayınladıkları kurumsal sürdürülebilirlik raporlarının tedarik zinciri yönetimi bölümleri içerik analizine tabi tutulmuştur. Çalışmada Otomotiv Sanayi Derneği’ne üye otomotiv işletmelerinden 2021 yılı kurumsal sürdürülebilirlik raporunu yayınlayan 8 işletmenin raporları çalışmanın örneklemini oluşturmaktadır. Raporlarda yer alan tedarik zinciri yönetimine ilişkin veriler Maxqda Analytics Pro 2020 programında analiz edilmiştir. Sürdürülebilir tedarik zinciri uygulamaları sürdürülebilir süreç tasarımı, tedarik yönlü ve talep yönlü sürdürülebilirlik tasarımı ve sürdürülebilir ürün tasarımı olarak 4 ana kategoride ve metinlerden elde edilen kodlar ve alt kodlar ile raporlanmıştır. Sonuçlar işletmelerin tedarik zinciri süreçlerinde, tedarikçilerle ve müşterilerle olan ilişkilerinde sürdürülebilirlik açısından raporlama yöntemlerini ve faaliyetlerini ortaya koymaktadır. Çalışmanın bulguları sürdürülebilir tedarik zinciri yönetimi tasarımında sorumlu satınalma, sorumlu tedarikçi, adil satınalma, müşteri hizmet kalitesinin geliştirilmesi, müşteri memnuniyeti, çevreye duyarlı süreç tasarımı, teknolojik yeniliklere adaptasyon, kesintisiz tedarik zinciri ve üründe kalite ve güvenlik konularının ön plana çıktığını göstermektedir. Araştırmanın sürdürülebilirlik literatürüne ve uygulayıcı sektör temsilcilerine katkı sağlayacağı düşünülmektedir.

References

  • Adam, M., Ibrahim, M., Ikramuddin, I., & Syahputra, H. (2020). The role of digital marketing platforms on supply chain management for customer satisfaction and loyalty in small and medium enterprises (SMEs) at Indonesia. International Journal of Supply Chain Management, 9(3), 1210-1220.
  • Al-Mudimigh, A. S., Zairi, M., & Ahmed, A. M. M. (2004). Extending the concept of supply chain:: The effective management of value chains. International Journal of Production Economics, 87(3), 309-320.
  • Bekçi, İ., Doğru, E. (2011). Değer Yaratan Faaliyetler Açısından İşletme Başarısı: Çimento Sanayii İşletmelerinde Bir Araştırma. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 13, 169-192.
  • Bhanot, N., Rao, P. V., & Deshmukh, S. G. (2017). An integrated approach for analysing the enablers and barriers of sustainable manufacturing. Journal of Cleaner Production, 142, 4412-4439.
  • Blome, C., Hollos, D., & Paulraj, A. (2014). Green procurement and green supplier development: antecedents and effects on supplier performance. International Journal of Production Research, 52(1), 32-49.
  • Büyüközkan, G., & Çifçi, G. (2011). A novel fuzzy multi-criteria decision framework for sustainable supplier selection with incomplete information. Computers in Industry, 62(2), 164-174.
  • Büyüközkan, G., & Çifçi, G. (2012). A novel hybrid MCDM approach based on fuzzy DEMATEL, fuzzy ANP and fuzzy TOPSIS to evaluate green suppliers. Expert Systems with Applications, 39(3), 3000-3011.
  • Chi, C. G., & Gursoy, D. (2009). Employee satisfaction, customer satisfaction, and financial performance: An empirical examination. International journal of hospitality management, 28(2), 245-253.
  • Curkovic, S., & Sroufe, R. (2011). Using ISO 14001 to promote a sustainable supply chain strategy. Business Strategy and the Environment, 20(2), 71-93.
  • D’heur, M. (2015). Sustainable Value Chain Management. Delivering sustainability. Springer Cham.
  • Das, D. (2017). Development and validation of a scale for measuring Sustainable Supply Chain Management practices and performance. Journal of Cleaner Production, 164, 1344-1362.
  • Dienes, D., Sassen, R., & Fischer, J. (2016). What are the drivers of sustainability reporting? A systematic review. Sustainability Accounting, Management and Policy Journal, 7(2), 154-189.
  • Elkington, J. (1998), Cannibals With Forks: The Triple Bottom Line of 21st Century Business, New Society Publishers, Vancouver.
  • Eraslan, İ. H., Kuyucu, A. D. H., Bakan, İ. (2008). “Değer Zinciri (Value Chain) Yöntemi İle Türk Tekstil Ve Hazırgiyim Sektörünün Değerlendirilmesi”, Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(2), 307-332.
  • Erol, I., Cakar, N., Erel, D., & Sari, R. (2009). Sustainability in the Turkish retailing industry. Sustainable Development, 17(1), 49-67.
  • Esfahbodi, A., Zhang, Y., & Watson, G. (2016). Sustainable supply chain management in emerging economies: Trade-offs between environmental and cost performance. International Journal of Production Economics, 181, 350-366.
  • Fallahpour, A., Olugu, E. U., Musa, S. N., Wong, K. Y., & Noori, S. (2017). A decision support model for sustainable supplier selection in sustainable supply chain management. Computers & Industrial Engineering, 105, 391-410.
  • Fearne, A., Martinez, M. G., & Dent, B. (2012). Dimensions of sustainable value chains: implications for value chain analysis. Supply Chain Management: An International Journal, 17(6), 575-581.
  • Fisher, O., Watson, N., Porcu, L., Bacon, D., Rigley, M., & Gomes, R. L. (2018). Cloud manufacturing as a sustainable process manufacturing route. Journal of Manufacturing Systems, 47, 53-68.
  • Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of operations management, 19(2), 185-200.
  • Gagnon, B., Leduc, R., & Savard, L. (2012). From a conventional to a sustainable engineering design process: different shades of sustainability. Journal of Engineering Design, 23(1), 49-74.
  • Gedik, Y. (2021). Sürdürülebilir tedarik zinciri yönetimi ve sürdürülebilirliğin tedarik zincirleri üzerindeki etkileri: kavramsal bir değerlendirme. International Journal of Management Economics & Business/Uluslararasi Yönetim Iktisat ve Isletme Dergisi, 17(3).
  • Global Reporting Iniatative, 2022. https://www.globalreporting.org/about-gri/mission-history/ Erişim tarihi: 24.07.2022.
  • Gómez-Luciano, C. A., Domínguez, F. R. R., González-Andrés, F., & De Meneses, B. U. L. (2018). Sustainable supply chain management: Contributions of supplies markets. Journal of Cleaner Production, 184, 311-320.
  • GRI Standarts, GRI 101: Foundation,2016. https://www.globalreporting.org/standards/media/1036/gri-101-foundation-2016.pdf, Erişim tarihi: 25.07.2022
  • GRI Universal Standarts 2021, Frequently Asked Questions (FAQs). https://www.globalreporting.org/media/zauil2g3/public-faqs-universal-standards.pdf . Erişim tarihi: 25.07.2022
  • Hong, Z., & Guo, X. (2019). Green product supply chain contracts considering environmental responsibilities. Omega, 83, 155-166.
  • Hutchins, M. J., Robinson, S. L., & Dornfeld, D. (2013). Understanding life cycle social impacts in manufacturing: A processed-based approach. Journal of Manufacturing Systems, 32(4), 536-542.
  • İre, U. Ç. A. L., Ervural, B. Ç., & Bozat, S. (2017). Sürdürülebilir tedarik zinciri yönetiminde DEMATEL yöntemiyle tedarikçi değerlendirme kriterlerinin incelenmesi ve sağlık sektöründe bir uygulama. Pamukkale Üniversitesi Mühendislik Bilimleri Dergisi, 23(4), 477-485.,
  • Kumar, R. and Kumar, V. (2012), “Lean manufacturing: elements and its benefits for manufacturing industry”, Group, Vol. 16, p. 27.
  • Lambert, D. M., García‐Dastugue, S. J., & Croxton, K. L. (2005). An evaluation of process‐oriented supply chain management frameworks. Journal of Business Logistics, 26(1), 25-51.
  • Lambert, D.M. (2014). Supply Chain Management: Processes, Partnerships, Performance, Chapter 1, 4th edition. Supply Chain Management Institution.
  • Lee, A. H., Kang, H. Y., Hsu, C. F., & Hung, H. C. (2009). A green supplier selection model for high-tech industry. Expert systems with applications, 36(4), 7917-7927.
  • Li, E. L., Zhou, L., & Wu, A. (2017). The supply-side of environmental sustainability and export performance: The role of knowledge integration and international buyer involvement. International Business Review, 26(4), 724-735.
  • Liu, Y., Zhu, Q., & Seuring, S. (2017). Linking capabilities to green operations strategies: The moderating role of corporate environmental proactivity. International Journal of Production Economics, 187, 182-195.
  • Lueg, K., Krastev, B., & Lueg, R. (2019). Bidirectional effects between organizational sustainability disclosure and risk. Journal of Cleaner Production, 229, 268-277.
  • Masoumi, S. M., Kazemi, N., & Abdul-Rashid, S. H. (2019). Sustainable supply chain management in the automotive industry: A process-oriented review. Sustainability, 11(14), 1-30.
  • McGuffog, T., & Wadsley, N. (1999). The general principles of value chain management. Supply Chain Management: An International Journal, 4(5), 218-225.
  • Mukherjee, A., & Nuñez, R. (2019). Doing well by doing good: can voluntary CSR reporting enhance financial performance?. Journal of Indian Business Research, 11(2), 100-119.
  • Pakdeechoho, N., & Sukhotu, V. (2018). Sustainable supply chain collaboration: incentives in emerging economies. Journal of Manufacturing Technology Management, 29(2), 273-294.
  • Paulraj, A., Chen, I. & Blome, C. (2017). Motives and performance outcomes of sustainable supply chain management practices: A multi-theoretical perspective. Journal of Business Ethics, 145, 239-258.
  • Peng, Q., Hosseinpour, A., Gu, P., & Fan, Z. (2013, August). Tools for Sustainable Product Design: Review and Expectation. In International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, 55911, p. V004T05A044). American Society of Mechanical Engineers.
  • Porter, M. E. “Competitive Advantage: Creating and Sustaining Superior Performance”, New York: The Free Press, 1985.
  • Rainbird, M. (2004). A framework for operations management: the value chain. International Journal of Physical Distribution & Logistics Management, 34(3/4), 337-345.
  • Reefke, H., & Sundaram, D. (2017). Key themes and research opportunities in sustainable supply chain management–identification and evaluation. Omega, 66, 195-211.
  • Roehrich, J. K., Grosvold, J., & Hoejmose, S. U. (2014). Reputational risks and sustainable supply chain management: Decision making under bounded rationality. International Journal of Operations & Production Management, 34(5), 695-719.
There are 46 citations in total.

Details

Primary Language Turkish
Subjects Growth
Journal Section Articles
Authors

İlknur Tanrıverdi 0000-0001-6788-497X

Early Pub Date June 2, 2023
Publication Date
Published in Issue Year 2023 Volume: 18 Issue: 70

Cite

APA Tanrıverdi, İ. (2023). Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi. Yaşar Üniversitesi E-Dergisi, 18(70), 216-236. https://doi.org/10.19168/jyasar.1186559
AMA Tanrıverdi İ. Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi. Yaşar Üniversitesi E-Dergisi. May 2023;18(70):216-236. doi:10.19168/jyasar.1186559
Chicago Tanrıverdi, İlknur. “Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi”. Yaşar Üniversitesi E-Dergisi 18, no. 70 (May 2023): 216-36. https://doi.org/10.19168/jyasar.1186559.
EndNote Tanrıverdi İ (May 1, 2023) Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi. Yaşar Üniversitesi E-Dergisi 18 70 216–236.
IEEE İ. Tanrıverdi, “Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi”, Yaşar Üniversitesi E-Dergisi, vol. 18, no. 70, pp. 216–236, 2023, doi: 10.19168/jyasar.1186559.
ISNAD Tanrıverdi, İlknur. “Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi”. Yaşar Üniversitesi E-Dergisi 18/70 (May 2023), 216-236. https://doi.org/10.19168/jyasar.1186559.
JAMA Tanrıverdi İ. Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi. Yaşar Üniversitesi E-Dergisi. 2023;18:216–236.
MLA Tanrıverdi, İlknur. “Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi”. Yaşar Üniversitesi E-Dergisi, vol. 18, no. 70, 2023, pp. 216-3, doi:10.19168/jyasar.1186559.
Vancouver Tanrıverdi İ. Otomotiv Sektöründe Sürdürülebilir Tedarik Zinciri Uygulamalarına Yönelik Bir İçerik Analizi. Yaşar Üniversitesi E-Dergisi. 2023;18(70):216-3.