Araştırma Makalesi
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İŞ GÜVENCESİZLİĞİ ALGISI İLE İŞ ÜRETKENLİĞİ İLİŞKİLERİ: MEVSİMLİK VE MEVSİMLİK OLMAYAN KONAKLAMA İŞLETMELERİNDE KARŞILAŞTIRMALI BİR ARAŞTIRMA

Yıl 2020, Cilt: 23 Sayı: 43, 553 - 582, 30.06.2020
https://doi.org/10.31795/baunsobed.707611

Öz

Bu çalışmanın temel amacı, konaklama işletmeleri çalışanlarının iş güvencesziliği (İG) algıları ile iş üretkenliği (İÜ) düzeyleri arasındaki ilişkiyi tespit etmek ve bu ilişkinin varlığını tüm yıl ve mevsimlik çalışanlar açısından karşılaştırmalı bir şekilde sorgulamaktır. Bu yapılırken, mevsimlik işletme çalışanlarının sezon sonunda işin zaten biteceğini bilmeleri olgusu, İG algısına dahil edilmemiş, İG algısı sadece sezon içerisindeki algıyla sınırlandırılmıştır. Ayrıca İG algısının ve İÜ düzeyinin hangi çalışan grubunda daha yüksek olduğu da araştırılmıştır. Araştırmada İstanbul ve Marmaris’te bulunan konaklama işletmeleri çalışanları ile yüz yüze görüşülerek anket uygulaması yapılmıştır. Bulgular, şu sonuçlara işaret etmektedir. Tüm yıl çalışanların İG algılarının genel düzeyi, mevsimlik çalışanlara nazaran daha düşüktür. İÜ’nün genel düzeyi ise tüm yıl çalışanlarda daha yüksektir. Her iki grupta da İG’nin, İÜ üzerinde negatif bir etkisi bulunmaktadır. Her iki grupta İG ile İÜ’nün ilişkisi, derece olarak aynıdır. Çalışmada elde edilen bulgular ışığında konaklama işletmesi yöneticilerine çeşitli öneriler sunulmuştur.

Kaynakça

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  • Aksoy, C., Taşpınar, B., Okur, İ., Kurt, G. ve Taşpınar, F. (2017). Fizyoterapistlerde Mobbing Maruziyeti ve İş Üretkenliğinin İncelenmesi. Adnan Menderes Üniversitesi Sağlık Bilimleri Fakültesi Dergisi, 1(1), 20-27.
  • Alkaya, S. (2015). İş Güvencesi Memnuniyeti ve Çeşitli Değişkenlerin İşten Ayrılma Niyetine Etkilerinin Lojistik Regresyon Analizi ile İncelenmesi. Yayınlanmamış Doktora Tezi. Akdeniz Üniversitesi, Sosyal Bilimler Enstitüsü.
  • Armstrong-Stassen, M. (1993). Production Workers' Reactions to a Plant Closing: The Role of Transfer, Stress, and Support. Anxiety, Stress, & Coping, 6(3), 201-214.
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  • Aslan, K. (2011). Çalışanlarda İş Güvencesizliği ve İşini Kaybetme Kaygısının İş Verimi ve İş Üretkenliği Üzerindeki Etkilerinin İncelenmesi: Bilişim Sektöründe Bir Araştırma. Yayınlanmamış Yüksek Lisans Tezi. Maltepe Üniversitesi Sosyal Bilimler Enstitüsü.
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  • Bargal, D., Back, A. ve Ariav, P. (1992). Occupational Social Work and Prolonged Job Insecurity in a Declining Organization. Administration in Social Work, 16(1), 55-67.
  • Bielenski, H. (1999). New Patterns of Employment in Europe. İçinde Labour Market Changes and Job Insecurity: A Challenge for Social Welfare and Health Promotion. (Eds. J. Ferrie, M. Marmott, J. Griffiths ve E. Ziglio), The World Health Organization Publications.
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  • Cevizci, S. (2011). İlaç Sektöründe Yer Alan Bir Firmada Ofis ve Saha Çalışanlarında Stres Belirtilerinin Ölçülmesi, İş Sağlığı ve İş Veriminin Araştırılması. Yayınlanmamış Doktora Tezi. İstanbul Üniversitesi, Sağlık Bilimleri Enstitüsü.
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  • Cheng, G. ve Chan, D. (2008). Who Suffers More from Job Insecurity? A Meta-Analytic Review. Applied Psychology: An International Review, 57(2), 272–303.
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  • De Cuyper, N. ve De Witte, H. (2007). Job Insecurity in Temporary Versus Permanent Workers: Associations with Attitudes, Well-Being, and Behaviour, Work & Stress, 21(1), 65-84.
  • De Cuyper, N., Jong, J., De Witte, H., Isaksson, K., Rigotti, T. ve Schalk, R. (2008). Literature Review of Theory and Research on the Psychological Impact of Temporary Employment: Towards A Conceptual Model. International Journal of Management Reviews, 10(1), 25-51.
  • De Witte, H. ve Naswall, K. (2003). “Objective” vs “Subjective” Job Insecurity: Consequences of Temporary Work for Job Satisfaction and Organizational Commitment in four European Countries. Economic and Industrial Democracy, 24(2), 149-188.
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The Relationships between the Job Insecurity Perception and Job Productivity: A Comparative Study of Seasonal and Non-Seasonal Hospitality Establishments

Yıl 2020, Cilt: 23 Sayı: 43, 553 - 582, 30.06.2020
https://doi.org/10.31795/baunsobed.707611

Öz

The main aim of this study is to determine the relationship between job insecurity perception and job productivity levels of employees in hospitality establishments and to examine the existence of the relation from the perspectives of seasonal and non-seasonal employees comparatively. While this is done, the fact that seasonal establishment employees know that the work will end at the end of the season is not included in the perception of “job insecurity”, and the perception of job insecurity is limited only to the perception in the season. In addition, it was investigated in which employee group the perception of job insecurity and job productivity is higher. In the research, a questionnaire was applied to face-to-face interviews with the hospitality employees in Istanbul and Marmaris destinations. The findings point to the following results. The overall level of job insecurity perception of non-seasonal employees is lower than seasonal employees. The overall level of job productivity is higher for non-seasonal employees. In both groups, job insecurity has a negative effect on job productivity. In both groups, the relationship between job insecurity and job productivity is the same in terms of degree. In the light of the findings obtained in the study, various suggestions were presented to the hospitality enterprise managers.

Kaynakça

  • Abramis, D. (1994). Relationship of Job Stressors to Job Performance: Linear or an Inverted-U? Psychological Reports, 75, 547-558.
  • Akbıyık, B., Otluoğlu, K. ve De Witte, H. (2012). Job Insecurity and Affective Commitment in Seasonal Versus Permanent Workers. International Journal of Humanities and Social Science, 2(2), 14-20.
  • Aksoy, C., Taşpınar, B., Okur, İ., Kurt, G. ve Taşpınar, F. (2017). Fizyoterapistlerde Mobbing Maruziyeti ve İş Üretkenliğinin İncelenmesi. Adnan Menderes Üniversitesi Sağlık Bilimleri Fakültesi Dergisi, 1(1), 20-27.
  • Alkaya, S. (2015). İş Güvencesi Memnuniyeti ve Çeşitli Değişkenlerin İşten Ayrılma Niyetine Etkilerinin Lojistik Regresyon Analizi ile İncelenmesi. Yayınlanmamış Doktora Tezi. Akdeniz Üniversitesi, Sosyal Bilimler Enstitüsü.
  • Armstrong-Stassen, M. (1993). Production Workers' Reactions to a Plant Closing: The Role of Transfer, Stress, and Support. Anxiety, Stress, & Coping, 6(3), 201-214.
  • Ashford, S., Lee, C. ve Bobko, P. (1989). Content, Causes, and Consequences of Job Insecurity: A Theory-Based Measure and Substantive Test. The Academy of Management Journal, 32(4), 803-829.
  • Aslan, K. (2011). Çalışanlarda İş Güvencesizliği ve İşini Kaybetme Kaygısının İş Verimi ve İş Üretkenliği Üzerindeki Etkilerinin İncelenmesi: Bilişim Sektöründe Bir Araştırma. Yayınlanmamış Yüksek Lisans Tezi. Maltepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Baillien, E. ve De Witte, H. (2009). Why is Organizational Chane Related to Workplace Bullying? Role Conflict and Job insecuirty as Mediators. Economic and Industrial Democracy, 30(3), 348-371.
  • Bargal, D., Back, A. ve Ariav, P. (1992). Occupational Social Work and Prolonged Job Insecurity in a Declining Organization. Administration in Social Work, 16(1), 55-67.
  • Bielenski, H. (1999). New Patterns of Employment in Europe. İçinde Labour Market Changes and Job Insecurity: A Challenge for Social Welfare and Health Promotion. (Eds. J. Ferrie, M. Marmott, J. Griffiths ve E. Ziglio), The World Health Organization Publications.
  • Brockner, J., Grover, S., Reed, T. ve Dewitt, R. (1992). Layoffs, Job Insecurity, and Survivors' Work Effort: Evidence of an Inverted-U Relationship. The Academy of Management Journal, 35(2), 413-425.
  • Bustillo, R. ve Pedraza, P. (2010). Determinants of Job Insecurity in five European Countries. European Journal of Industrial Relations, 16(1), 5–20.
  • Cevizci, S. (2011). İlaç Sektöründe Yer Alan Bir Firmada Ofis ve Saha Çalışanlarında Stres Belirtilerinin Ölçülmesi, İş Sağlığı ve İş Veriminin Araştırılması. Yayınlanmamış Doktora Tezi. İstanbul Üniversitesi, Sağlık Bilimleri Enstitüsü.
  • Ceylan, A. ve Ulutürk, H. (2006). Rol Belirsizliği, Rol Çatışması, İş Tatmini ve Performans Arasındaki İlişkiler. Doğuş Üniversitesi Dergisi, 7 (1), 48-58.
  • Cheng, G. ve Chan, D. (2008). Who Suffers More from Job Insecurity? A Meta-Analytic Review. Applied Psychology: An International Review, 57(2), 272–303.
  • Clark, L. J. (2005). Moderators of the Effects of Perceived Job insecurity: A Comparison of Temporary and Permanent Employees. Unpubishled Doctoral Dissertation, Queensland University of Technology. Darvishmotevali, M., Arasli, H. ve Kilic, H. (2017). Effect of Job Insecurity on Frontline Employee’s Performance: Looking through the lens of Psychological Strains and Leverages. International Journal of Contemporary Hospitality Management, 29(6), 1724-1744.
  • De Cuyper, N. ve De Witte, H. (2006). The Impact of Job Insecurity and Contract Type on Attitudes, Well-Being and Behavioural Reports: A Psychological Contract Perspective. Journal of Occupational and Organizational Psychology, 79, 395–409.
  • De Cuyper, N. ve De Witte, H. (2007). Job Insecurity in Temporary Versus Permanent Workers: Associations with Attitudes, Well-Being, and Behaviour, Work & Stress, 21(1), 65-84.
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  • Naswall, K., De Witte, H., Chirumbolo, A., Goslinga, S., Hellgren, J. ve Sverke, M. (2002). Who Feels Job Insecurity? What Characterizes Insecure Workers in Europe? İçinde European Unions in the Wake of Flexible Production. (Eds. Sverke, M, Naswall, K, Hellgren, J, Chirumbolo, A, De Witte, H, Goslinga, S.). The National Institute for Working Life Report, Report No: 6.
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  • O’Neill, P. B. (2011). Testing a Causal Model of Job Insecurity and Job Satisfaction: Do Dispositions Matter? Unpubished Doctoral Dissertation, Curtin University.
  • O’quin, K. ve Letempio, S. (1998). Job Satisfaction and Intentions to Turnover in Human Services Agencies Perceived as Stable or Nonstable. Percepitial and Motor Skills, 86, 339-344.
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  • Rosenblatt, Z. ve Ruvio, A. (1996). A Test of a Multidimensional Model of Job Insecurity: The Case of Israeli Teachers. Journal of Organizational Behavior, 17, 587-605.
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  • Schreurs, B., Emmerik, H., Günter, H. ve Germeys, F. (2012). A Weekly Diary Study on the Buffering Role of Social Support in the Relationship between Job Insecurity and Employee Performance. Human Resource Management, 51(2), 259–280.
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Toplam 83 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Turizm
Yazarlar

Eray Polat 0000-0003-1470-4298

Ali Kemal Gürbüz Bu kişi benim 0000-0002-6693-8910

Yayımlanma Tarihi 30 Haziran 2020
Gönderilme Tarihi 23 Mart 2020
Kabul Tarihi 25 Haziran 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 23 Sayı: 43

Kaynak Göster

APA Polat, E., & Gürbüz, A. K. (2020). İŞ GÜVENCESİZLİĞİ ALGISI İLE İŞ ÜRETKENLİĞİ İLİŞKİLERİ: MEVSİMLİK VE MEVSİMLİK OLMAYAN KONAKLAMA İŞLETMELERİNDE KARŞILAŞTIRMALI BİR ARAŞTIRMA. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 23(43), 553-582. https://doi.org/10.31795/baunsobed.707611

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