Derleme
BibTex RIS Kaynak Göster

Ekip Kaynak Yönetiminin Sivil Havacılık Kazalarını Azaltmasındaki Etkisi

Yıl 2020, Cilt: 2 Sayı: 1, 1 - 25, 28.02.2020

Kağan Cenk Mızrak Filiz Mızrak

Öz

Havacılığın ilk yıllarında,
kazaların büyük bir kısmı uçağın teknik problemlerine bağlı olarak
gerçekleşmiştir. Teknolojik gelişmeler ile birlikte, her geçen gün daha güvenli
hale getirilen uçaklar, kazaların azalmasını sağlasa da, geliştirilen
sistemlerin karmaşıklığı pilotun görevini aklını ve fiziksel gücünü kullanan
çalışandan, sistem yöneticisine dönüştürdüğü için insan faktörünün önemini
arttırmıştır. Bu nedenle,  Ekip Kaynak
Yönetimi programları; çevre, yazılım, donanım ve bilgi gibi insan faktörüne
bağlı olan tüm kaynakların etkin ve verimli olarak kullanılmasını sağlamak için
geliştirilmektedir. Bu bağlamda, bu çalışmanın amacı Ekip Kaynak Yönetiminin, insan
faktöründen kaynaklanan kazaların azaltılmasındaki rolünü, literatürdeki
çalışmalarda ve tarihteki kazalardan da faydalanarak vurgulamaktır. Bu
çalışmanın literatüre, Ekip kaynak yönetimi ile ilgili yapılan çalışmaları
güncellediği için katkıda bulunması beklenmektedir.

Anahtar Kelimeler

ekip kaynak yönetimi insan faktörleri sivil havacılık

Kaynakça

  • Dunn, E. J., Mills, P. D., Neily, J., Crittenden, M. D., Carmack, A. L., & Bagian, J. P. (2007). Medical team training: applying crew resource management in the Veterans Health Administration. The Joint Commission Journal on Quality and Patient Safety, 33(6), 317-325.
  • Flin, R., & Martin, L. (2001). Behavioral markers for crew resource management: A review of current practice. The International Journal of Aviation Psychology, 11(1), 95-118.
  • Flin, R., O’Connor, P., & Mearns, K. (2002). Crew resource management: improving team work in high reliability industries. Team performance management: an international journal, 8(3/4), 68-78.
  • Gross, B., Rusin, L., Kiesewetter, J., Zottmann, J. M., Fischer, M. R., Prückner, S., & Zech, A. (2019). Crew resource management training in healthcare: a systematic review of intervention design, training conditions and evaluation. BMJ open, 9(2), e025247.
  • Gross, B., Rusin, L., Kiesewetter, J., Zottmann, J. M., Fischer, M. R., Prückner, S., & Zech, A. (2019). Microlearning for patient safety: Crew resource management training in 15-minutes. PloS one, 14(3), e0213178.
  • Hefner, J. L., Hilligoss, B., Knupp, A., Bournique, J., Sullivan, J., Adkins, E., & Moffatt-Bruce, S. D. (2017). Cultural transformation after implementation of crew resource management: is it really possible?. American Journal of Medical Quality, 32(4), 384-390.
  • Helmreich, R. L., & Merritt, A. C. (2017, November). 11 Safety and error management: The role of crew resource management. In Aviation Resource Management: Proceedings of the Fourth Australian Aviation Psychology Symposium: v. 1: Proceedings of the Fourth Australian Aviation Psychology Symposium. Routledge.
  • Helmreich, R. L., & Wilhelm, J. A. (1991). Outcomes of crew resource management training. The International journal of aviation psychology, 1(4), 287-300.
  • Helmreich, R. L., Merritt, A. C., & Wilhelm, J. A. (1999). The evolution of crew resource management training in commercial aviation. The international journal of aviation psychology, 9(1), 19-32.
  • Kanki, B. G. (2019). Communication and crew resource management. In Crew resource management (pp. 103-137). Academic Press.
  • Kemper, P. F., de Bruijne, M., van Dyck, C., So, R. L., Tangkau, P., & Wagner, C. (2016). Crew resource management training in the intensive care unit. A multisite controlled before–after study. BMJ Qual Saf, 25(8), 577-587.
  • KERN Tony., Controlling Pilot Error, Culture, Enviroment,CRM, R.R.Donnelley &Sons Company, McGraw-Hill, Newyork, 2001.
  • Krivonos, R., Revnivtsev, M., Lutovinov, A., Sazonov, S., Churazov, E., & Sunyaev, R. (2007). INTEGRAL/IBIS all-sky survey in hard X-rays. Astronomy & Astrophysics, 475(2), 775-784.
  • Malec, J. F., Torsher, L. C., Dunn, W. F., Wiegmann, D. A., Arnold, J. J., Brown, D. A., & Phatak, V. (2007). The mayo high performance teamwork scale: reliability and validity for evaluating key crew resource management skills. Simulation in Healthcare, 2(1), 4-10.
  • Mempin, R. L., Simon, W. M., Napolitano, J. D., Brook, R. P., Hall, O. L., Vangala, S., & Lee, E. S. (2019). Comparing the effectiveness of a hybrid simulation/lecture session versus simulation alone in teaching crew resource management (CRM) skills: a randomised controlled trial. BMJ Simulation and Technology Enhanced Learning, 5(4), 198-203.
  • Muzaffer Çetingüç, Havacılık ve Uzak Pskolojisi (2016)
  • Pizzi, L., Goldfarb, N. I., & Nash, D. B. (2001). Crew resource management and its applications in medicine. Making health care safer: A critical analysis of patient safety practices, 44, 511-519.
  • Salas, E., Burke, C. S., Bowers, C. A., & Wilson, K. A. (2001). Team training in the skies: does crew resource management (CRM) training work?. Human Factors, 43(4), 641-674.
  • Salas, E., Prince, C., Bowers, C. A., Stout, R. J., Oser, R. L., & Cannon-Bowers, J. A. (1999). A methodology for enhancing crew resource management training. Human Factors, 41(1), 161-172.
  • SCHWARTZ D., “CRM Training for Parts 91 and 135 Operations”, In proceedings of the NASA/MAC WorkShop on Cockpit Resource Management, NASA Conference Publication 2455, NASA Ames Research Center, Moffett Field, CA, USA, 1987
  • Terzioğlu, M. (2007). Uçak kazalarının nedeni olarak insan hatalarını azaltmada ekip kaynak yönetimi (Doctoral dissertation, DEÜ Sosyal Bilimleri Enstitüsü).
  • Wahl, A. M., & Kongsvik, T. (2018). Crew resource management training in the maritime industry: a literature review. WMU Journal of Maritime Affairs, 17(3), 377-396.
  • http://www.hvtd.org
  • https://tr.wikipedia.org
  • https://www.airlinehaber.com
  • https://www.goklerdeyiz.net
  • http://www.ucak1.com

The Impact of Crew Resource Management on Reducing the Accidents in Civil Aviation

Yıl 2020, Cilt: 2 Sayı: 1, 1 - 25, 28.02.2020

Kağan Cenk Mızrak Filiz Mızrak

Öz










In the first years of
aviation, most of the accidents occurred due to technical problems of the
aircraft. In parallel with the technological developments, making safer and
safer planes caused a significant reduction in aircraft accidents, but
complexity of the systems developed increased the importance of human factor as
the position of a pilot has changed from a worker who uses his mind and
physical power to a system administrator. For this reason,

Crew Resource Management-CRM (Crew Resource Management-CRM) programs have been
developed to ensure that all resources, including the environment, software,
hardware and information, which are available both inside and outside the
aircraft, and all of which are the basis of the human being, can be used safely
and effectively. In this scope, the purpose of this study is to emphasize the
role of CRM to minimize the civil aviation accidents resulting from human
factor benefiting from related studies in literature and aircraft accidents in
history. The study is expected to contribute to literature well, as it attempts
to update the literature regarding the CRM with the latest improvements in the
field.

Anahtar Kelimeler

CRM Human Factors

Kaynakça

  • Dunn, E. J., Mills, P. D., Neily, J., Crittenden, M. D., Carmack, A. L., & Bagian, J. P. (2007). Medical team training: applying crew resource management in the Veterans Health Administration. The Joint Commission Journal on Quality and Patient Safety, 33(6), 317-325.
  • Flin, R., & Martin, L. (2001). Behavioral markers for crew resource management: A review of current practice. The International Journal of Aviation Psychology, 11(1), 95-118.
  • Flin, R., O’Connor, P., & Mearns, K. (2002). Crew resource management: improving team work in high reliability industries. Team performance management: an international journal, 8(3/4), 68-78.
  • Gross, B., Rusin, L., Kiesewetter, J., Zottmann, J. M., Fischer, M. R., Prückner, S., & Zech, A. (2019). Crew resource management training in healthcare: a systematic review of intervention design, training conditions and evaluation. BMJ open, 9(2), e025247.
  • Gross, B., Rusin, L., Kiesewetter, J., Zottmann, J. M., Fischer, M. R., Prückner, S., & Zech, A. (2019). Microlearning for patient safety: Crew resource management training in 15-minutes. PloS one, 14(3), e0213178.
  • Hefner, J. L., Hilligoss, B., Knupp, A., Bournique, J., Sullivan, J., Adkins, E., & Moffatt-Bruce, S. D. (2017). Cultural transformation after implementation of crew resource management: is it really possible?. American Journal of Medical Quality, 32(4), 384-390.
  • Helmreich, R. L., & Merritt, A. C. (2017, November). 11 Safety and error management: The role of crew resource management. In Aviation Resource Management: Proceedings of the Fourth Australian Aviation Psychology Symposium: v. 1: Proceedings of the Fourth Australian Aviation Psychology Symposium. Routledge.
  • Helmreich, R. L., & Wilhelm, J. A. (1991). Outcomes of crew resource management training. The International journal of aviation psychology, 1(4), 287-300.
  • Helmreich, R. L., Merritt, A. C., & Wilhelm, J. A. (1999). The evolution of crew resource management training in commercial aviation. The international journal of aviation psychology, 9(1), 19-32.
  • Kanki, B. G. (2019). Communication and crew resource management. In Crew resource management (pp. 103-137). Academic Press.
  • Kemper, P. F., de Bruijne, M., van Dyck, C., So, R. L., Tangkau, P., & Wagner, C. (2016). Crew resource management training in the intensive care unit. A multisite controlled before–after study. BMJ Qual Saf, 25(8), 577-587.
  • KERN Tony., Controlling Pilot Error, Culture, Enviroment,CRM, R.R.Donnelley &Sons Company, McGraw-Hill, Newyork, 2001.
  • Krivonos, R., Revnivtsev, M., Lutovinov, A., Sazonov, S., Churazov, E., & Sunyaev, R. (2007). INTEGRAL/IBIS all-sky survey in hard X-rays. Astronomy & Astrophysics, 475(2), 775-784.
  • Malec, J. F., Torsher, L. C., Dunn, W. F., Wiegmann, D. A., Arnold, J. J., Brown, D. A., & Phatak, V. (2007). The mayo high performance teamwork scale: reliability and validity for evaluating key crew resource management skills. Simulation in Healthcare, 2(1), 4-10.
  • Mempin, R. L., Simon, W. M., Napolitano, J. D., Brook, R. P., Hall, O. L., Vangala, S., & Lee, E. S. (2019). Comparing the effectiveness of a hybrid simulation/lecture session versus simulation alone in teaching crew resource management (CRM) skills: a randomised controlled trial. BMJ Simulation and Technology Enhanced Learning, 5(4), 198-203.
  • Muzaffer Çetingüç, Havacılık ve Uzak Pskolojisi (2016)
  • Pizzi, L., Goldfarb, N. I., & Nash, D. B. (2001). Crew resource management and its applications in medicine. Making health care safer: A critical analysis of patient safety practices, 44, 511-519.
  • Salas, E., Burke, C. S., Bowers, C. A., & Wilson, K. A. (2001). Team training in the skies: does crew resource management (CRM) training work?. Human Factors, 43(4), 641-674.
  • Salas, E., Prince, C., Bowers, C. A., Stout, R. J., Oser, R. L., & Cannon-Bowers, J. A. (1999). A methodology for enhancing crew resource management training. Human Factors, 41(1), 161-172.
  • SCHWARTZ D., “CRM Training for Parts 91 and 135 Operations”, In proceedings of the NASA/MAC WorkShop on Cockpit Resource Management, NASA Conference Publication 2455, NASA Ames Research Center, Moffett Field, CA, USA, 1987
  • Terzioğlu, M. (2007). Uçak kazalarının nedeni olarak insan hatalarını azaltmada ekip kaynak yönetimi (Doctoral dissertation, DEÜ Sosyal Bilimleri Enstitüsü).
  • Wahl, A. M., & Kongsvik, T. (2018). Crew resource management training in the maritime industry: a literature review. WMU Journal of Maritime Affairs, 17(3), 377-396.
  • http://www.hvtd.org
  • https://tr.wikipedia.org
  • https://www.airlinehaber.com
  • https://www.goklerdeyiz.net
  • http://www.ucak1.com
Toplam 27 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Psikolojide Davranış-Kişilik Değerlendirmesi
Bölüm Araştırma Makaleleri
Yazarlar

Kağan Cenk Mızrak 0000-0003-4447-2141

Filiz Mızrak 0000-0002-3472-394X

Yayımlanma Tarihi 28 Şubat 2020
Kabul Tarihi 21 Şubat 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 2 Sayı: 1

Kaynak Göster

APA Mızrak, K. C., & Mızrak, F. (2020). The Impact of Crew Resource Management on Reducing the Accidents in Civil Aviation. Journal of Aviation Research, 2(1), 1-25.
 Kapak Resmi İndir

15550155491554815547155461554415543

15854  17159  17426   17988logo.png






17297
Bu dergi Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı ile lisanslanmıştır.