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İstanbul Havalimanı Teknik Personelinin Motivasyonunun Örgütsel Bağlılık Üzerine Etkisine Yönelik Bir Araştırma

Year 2023, Volume: 24 Issue: 4, 492 - 507, 30.10.2023

Ahmet Sabri Bostan , Seray Toksöz

https://doi.org/10.37880/cumuiibf.1292391

Abstract

Havayolu işletmeleri hizmet işletmesi olarak adlandırılır. Hizmet kalitesini etkileyen en büyük faktörler, çalışanların motivasyonu ve örgütlerine olan bağlılıkları ile ilgilidir. Bu nedenle çağdaş yönetim yaklaşımları çalışanların motivasyonu ve örgütsel bağlılıklarını etkileyen faktörleri araştırmak ve sonuçlarını öğrenmek zorundadır.
Bu çalışmada, İstanbul Havalimanı’nda görev yapan elektrik teknik personelinin motivasyonu ve örgütsel bağlılıkları arasındaki ilişkiyi etkileyen değişkenler araştırılmıştır. Araştırmada kullanılan yöntem nicel araştırma yöntemlerinden biri olan ilişkisel tarama yöntemidir. Bu tarama yöntemi İstanbul ilinde bulunan İstanbul Havalimanı elektrik teknik personeline 01 Ekim 2019- 10 Kasım 2019 tarihleri arasında “Motivasyon Ölçeği” ve “ Örgütsel Bağlılık Ölçeği” uygulanmıştır. Araştırmanın sonucunda, çalışanların cinsiyet, medeni durum, yaş, öğrenim durumu, kurumdaki çalışma süreleri ve kurumdaki pozisyon değişkenlerine göre anlamlı farklılıklar saptanmıştır.

Keywords

Motivasyon Örgütsel Bağlılık İşletme Yönetimi

References

  • 1- Akkoyunlu B., Soylu M. (2010). A Study on Teachers' Numerical Competencies. Turkish Librarianship Journal, 24(4), 748-768.
  • 2- Akyar A. Efficient Management and Management- II, Ilya Publications, 3. Editions, Izmir, 2013.
  • 3- Balay R. Organizational Commitment in Managers and Teachers, Nobel Publishing Distribution, 1. Editions, Ankara, 2000.
  • 4- Balcı A. Organizational Socialization, Pegem Academy Publications, 2. Editions, Ankara, 2003.
  • 5- Eren E. Management and Organization (Contemporary and Global Approaches), Beta Publications, 10. Editions, Istanbul, 2011.
  • 6- Eren E. Organizational Behavior and Psychology of Management, Beta Publications, 16. Editions, Istanbul, 2017.
  • 7- Karahan A. (2008) Learnıng As A Team In Hospıtals. Afyon Kocatepe University Journal of the Faculty of Economics and Administrative Sciences, 10 (2), 237-255.
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  • 9- Özdemir G. Human Resources Management from the Perspective of a Communicator, Mediacat Publications, 1. Editions, Istanbul, 2007.
  • 10- Saruhan C.Ş., Yıldız M.L. Human Resources Management Theory and Practice, Beta Publications, Revised 2. Editions, Istanbul, 2014.
  • 11- Ustuner M. (2009). Organizational Commitment Scale for Teachers: Validity and Reliability Study. Inonu University Journal of the Faculty of Education, 10 (1).

A Research On The Effect Of Istanbul Airport Technical Employees’ Motivation On Organizational Commitment

Year 2023, Volume: 24 Issue: 4, 492 - 507, 30.10.2023

Ahmet Sabri Bostan , Seray Toksöz

https://doi.org/10.37880/cumuiibf.1292391

Abstract

Airport operators are called service operators. The most important factors which affect the quality of the services are the motivation of the employees and their commitment to organizations. Therefore, contemporary management approaches should investigate the factors that affect the motivation and organizational commitment of employees and find out the results.
This study investigates the variables which influence the relationship between the motivation and organizational commitment of the technical electricity staff who work at Istanbul Airport. The method that was used in the research is the relational screening method which is one of the quantitative research methods. This screening method as “Motivation Scale” and “Organizational Commitment Scale” had been applied for the technical staff of the Istanbul Airport between October 1, 2019 and November 10, 2019. It is found out that there are significant differences based on gender, marital status, age, education level, working time in the corporate and position in terms of the motivation and commitment of the employees.

Keywords

Motivation Organizational Commitment Business Management

References

  • 1- Akkoyunlu B., Soylu M. (2010). A Study on Teachers' Numerical Competencies. Turkish Librarianship Journal, 24(4), 748-768.
  • 2- Akyar A. Efficient Management and Management- II, Ilya Publications, 3. Editions, Izmir, 2013.
  • 3- Balay R. Organizational Commitment in Managers and Teachers, Nobel Publishing Distribution, 1. Editions, Ankara, 2000.
  • 4- Balcı A. Organizational Socialization, Pegem Academy Publications, 2. Editions, Ankara, 2003.
  • 5- Eren E. Management and Organization (Contemporary and Global Approaches), Beta Publications, 10. Editions, Istanbul, 2011.
  • 6- Eren E. Organizational Behavior and Psychology of Management, Beta Publications, 16. Editions, Istanbul, 2017.
  • 7- Karahan A. (2008) Learnıng As A Team In Hospıtals. Afyon Kocatepe University Journal of the Faculty of Economics and Administrative Sciences, 10 (2), 237-255.
  • 8- Karasar N. Scientific Method of Research. Nobel Academic Publishing, 17. Editions, Ankara, 2007.
  • 9- Özdemir G. Human Resources Management from the Perspective of a Communicator, Mediacat Publications, 1. Editions, Istanbul, 2007.
  • 10- Saruhan C.Ş., Yıldız M.L. Human Resources Management Theory and Practice, Beta Publications, Revised 2. Editions, Istanbul, 2014.
  • 11- Ustuner M. (2009). Organizational Commitment Scale for Teachers: Validity and Reliability Study. Inonu University Journal of the Faculty of Education, 10 (1).
There are 11 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Makaleler
Authors

Ahmet Sabri Bostan 0000-0002-8776-7372

Seray Toksöz 0000-0002-3563-9643

Early Pub Date October 25, 2023
Publication Date October 30, 2023
Submission Date May 4, 2023
Published in Issue Year 2023 Volume: 24 Issue: 4

Cite

APA Bostan, A. S., & Toksöz, S. (2023). A Research On The Effect Of Istanbul Airport Technical Employees’ Motivation On Organizational Commitment. Cumhuriyet Üniversitesi İktisadi Ve İdari Bilimler Dergisi, 24(4), 492-507. https://doi.org/10.37880/cumuiibf.1292391
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