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Researchers
Berrin Arzu Eren
Berrin Arzu Eren
Assoc. Prof. Dr.
It is not affiliated with an institution
Publication
10
Review
3
CrossRef Cited
5
TR Dizin Cited
5
10
Publication
3
Review
5
CrossRef Cited
5
TR Dizin Cited
0000-0003-0839-5302
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Popular Publications
Müşteri Kayıplarını Önlemede En Etkin Telafi Stratejilerinin Belirlenmesine Yönelik Bir Bankacılık Araştırması
Authors:
Berrin Arzu Eren
,
Nezihe Figen Ersoy
Published: 2017 ,
Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
DOI: -
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
886
0
CITED
1
FAVORITE
886
TOTAL DOWNLOAD COUNT
Relationships Between Brand Experience, Customer Satisfaction, Brand Love and Brand Loyalty: Airline Flight Service Application
Authors:
Arzu Deniz Çakıroğlu
,
Leyla Gödekmerdan Önder
,
Berrin Arzu Eren
Published: 2020 ,
Gümüşhane University Journal of Social Sciences Institute
DOI: -
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
1645
0
CITED
1
FAVORITE
1645
TOTAL DOWNLOAD COUNT
DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA
Authors:
Berrin Arzu Eren
,
Leyla Gödekmerdan Önder
Published: 2020 ,
Bingöl University Journal of Social Sciences Institute
DOI: 10.29029/busbed.737505
CITED
3
FAVORITE
1
TOTAL DOWNLOAD COUNT
1771
3
CITED
1
FAVORITE
1771
TOTAL DOWNLOAD COUNT
An Examination of Repurchase Intentions of the Corporate Segment Customers' from Their Main Bank within the Scope of Customer Satisfaction, Trust, and Switching Barriers
Authors:
Berrin Arzu Eren
Published: 2021 ,
Journal of the Human and Social Science Researches
DOI: 10.15869/itobiad.821805
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
714
0
CITED
1
FAVORITE
714
TOTAL DOWNLOAD COUNT
A Research on Determining Customer Satisfaction and Behavioral Outcomes in Virtual Market Shopping Experience
Authors:
Berrin Arzu Eren
Published: 2021 ,
Üsküdar Üniversitesi Sosyal Bilimler Dergisi
DOI: -
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
774
0
CITED
1
FAVORITE
774
TOTAL DOWNLOAD COUNT
Publications
THE EFFECT OF COVID-19 FEAR ON THE INTERNET BANKING AND MOBILE BANKING USAGE EXPERIENCES OF THE BABY BOOMERS GENERATION
Authors:
Berrin Arzu Eren
Published: 2021 ,
Kafkas University Journal of Economics and Administrative Sciences Faculty
DOI: 10.36543/kauiibfd.2021.028
FAVORITE
0
TOTAL DOWNLOAD COUNT
982
0
FAVORITE
982
TOTAL DOWNLOAD COUNT
A Research on Determining Customer Satisfaction and Behavioral Outcomes in Virtual Market Shopping Experience
Authors:
Berrin Arzu Eren
Published: 2021 ,
Üsküdar Üniversitesi Sosyal Bilimler Dergisi
DOI: -
FAVORITE
1
TOTAL DOWNLOAD COUNT
774
1
FAVORITE
774
TOTAL DOWNLOAD COUNT
ACCOUNTING OF SALES PROMOTIONS FROM IFRS 15 CUSTOMER CONTRACTS ACCORDING TO THE REVENUE STANDARD: EXPLAINING WITH BIST RETAIL COMPANIES and EXAMPLES
Authors:
Ayşe Nilgün Ertuğrul
,
Berrin Arzu Eren
Published: 2021 ,
Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
DOI: 10.29157/etusbed.791909
FAVORITE
0
TOTAL DOWNLOAD COUNT
1194
0
FAVORITE
1194
TOTAL DOWNLOAD COUNT
An Examination of Repurchase Intentions of the Corporate Segment Customers' from Their Main Bank within the Scope of Customer Satisfaction, Trust, and Switching Barriers
Authors:
Berrin Arzu Eren
Published: 2021 ,
Journal of the Human and Social Science Researches
DOI: 10.15869/itobiad.821805
FAVORITE
1
TOTAL DOWNLOAD COUNT
714
1
FAVORITE
714
TOTAL DOWNLOAD COUNT
Impact of Monetary and Non-monetary Sales Promotions on Brand Equity in On-line Retail Sector
Authors:
Berrin Arzu Eren
Published: 2020 ,
Balıkesir University The Journal of Social Sciences Institute
DOI: 10.31795/baunsobed.736304
FAVORITE
0
TOTAL DOWNLOAD COUNT
728
0
FAVORITE
728
TOTAL DOWNLOAD COUNT
Relationships Between Brand Experience, Customer Satisfaction, Brand Love and Brand Loyalty: Airline Flight Service Application
Authors:
Arzu Deniz Çakıroğlu
,
Leyla Gödekmerdan Önder
,
Berrin Arzu Eren
Published: 2020 ,
Gümüşhane University Journal of Social Sciences Institute
DOI: -
FAVORITE
1
TOTAL DOWNLOAD COUNT
1645
1
FAVORITE
1645
TOTAL DOWNLOAD COUNT
DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA
Authors:
Berrin Arzu Eren
,
Leyla Gödekmerdan Önder
Published: 2020 ,
Bingöl University Journal of Social Sciences Institute
DOI: 10.29029/busbed.737505
FAVORITE
1
TOTAL DOWNLOAD COUNT
1771
1
FAVORITE
1771
TOTAL DOWNLOAD COUNT
The Impact of Perceived Service Quality and Corporate Reputation on Patient Satisfaction: A Comparative Research on Ankara Hospitals
Authors:
Berrin Arzu Eren
Published: 2020 ,
International Journal of Economics Administrative and Social Sciences
DOI: -
FAVORITE
0
TOTAL DOWNLOAD COUNT
787
0
FAVORITE
787
TOTAL DOWNLOAD COUNT
Kişisel Verilerin Korunması Kanunu Kapsamında Finansal Hizmetlerin Pazarlanması
Authors:
Berrin Arzu Eren
Published: 2019 ,
Uluslararası Bankacılık Ekonomi ve Yönetim Araştırmaları Dergisi
DOI: -
FAVORITE
0
TOTAL DOWNLOAD COUNT
615
0
FAVORITE
615
TOTAL DOWNLOAD COUNT
Müşteri Kayıplarını Önlemede En Etkin Telafi Stratejilerinin Belirlenmesine Yönelik Bir Bankacılık Araştırması
Authors:
Berrin Arzu Eren
,
Nezihe Figen Ersoy
Published: 2017 ,
Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
DOI: -
FAVORITE
1
TOTAL DOWNLOAD COUNT
886
1
FAVORITE
886
TOTAL DOWNLOAD COUNT
Articles published in
Balıkesir University The Journal of Social Sciences Institute
Başkent Üniversitesi Ticari Bilimler Fakültesi Dergisi
Bingöl University Journal of Social Sciences Institute
Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Gümüşhane University Journal of Social Sciences Institute
International Journal of Economics Administrative and Social Sciences
Journal of the Human and Social Science Researches
Kafkas University Journal of Economics and Administrative Sciences Faculty
Uluslararası Bankacılık Ekonomi ve Yönetim Araştırmaları Dergisi
Üsküdar Üniversitesi Sosyal Bilimler Dergisi
Reviews
Erzurum Teknik Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Pazarlama ve Pazarlama Araştırmaları Dergisi
Publications
Impact of Monetary and Non-monetary Sales Promotions on Brand Equity in On-line Retail Sector
Authors:
Berrin Arzu Eren
Published: 2020 ,
Balıkesir University The Journal of Social Sciences Institute
DOI: 10.31795/baunsobed.736304
CITED
2
FAVORITE
0
TOTAL DOWNLOAD COUNT
728
2
CITED
0
FAVORITE
728
TOTAL DOWNLOAD COUNT
DETERMINING THE EXPERIENCES OF Z GENERATION CONSUMERS FOR ON-LINE SHOPPING: AN APPLICATION IN ANKARA
Authors:
Berrin Arzu Eren
,
Leyla Gödekmerdan Önder
Published: 2020 ,
Bingöl University Journal of Social Sciences Institute
DOI: 10.29029/busbed.737505
CITED
3
FAVORITE
1
TOTAL DOWNLOAD COUNT
1771
3
CITED
1
FAVORITE
1771
TOTAL DOWNLOAD COUNT
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