EFFECTS OF MANAGERS’ INDIVIDUAL INNOVATIVE BEHAVIOR TENDENCIES AND BUSINESS INNOVATION ON NON-FINANCIAL BUSINESS PERFORMANCE
Öz
Innovation globally gains its speed day by day and is now seen as the key to progress and development. In recent years, innovation in firms has showed a necessity of individual innovativeness. This necessity of innovative individuals is seen as a significant responsibility of hotel managers. Both individual innovative tendencies of managers and business innovation are of importance for the survival of the firms as well as competitive rivalry resulting in better performance. Thus, this study aims to find out the effects of managers’ innovative behaviour tendencies and business innovation on the non-financial business performance. A questionnaire survey was conducted on 22 five-star city hotels located in Ankara, the capital of Turkey. Factor, regression and correlation analyses were used to test the study hypotheses. The findings showed that the "resistance to change" dimension of managers’ individual innovative behaviour tendencies has a negative effect on the non-financial business performance while the dimensions of “leadership in ideas”, “openness to experience” and risk-taking” did not produce any effect on the non-financial business performance. The study also found that the hotels follow “customer focused” innovation, which shows the customers are at the centre of all the hotel operations. The study further showed that there is a positive and significant relationship between managers’ individual innovative behaviour tendencies and business innovation.
Anahtar Kelimeler
References
- Açıkgöz Ersoy, B. and Muter Şengül, C. (2008), “Yenilikçiliğe Yönelik Devlet Uygulamaları ve AB Karşılaştırması, Yönetim ve Ekonomi”, Celal Bayar Üniversitesi İİBF Dergisi, Cilt 15 (1); 59-74.
- Afuah, A. (2009), Strategic Innovation, Routledge, New York.
- Akal, Z. (2000), “İşletmelerde Performans Ölçüm ve Denetimi”, Milli Prodüktivite Merkezi Yayınları, 4.Baskı, No: 473, Ankara.
- Akalın, Ş. H. (2007), “İnnovation, İnovasyon: Yenileşim”, Türk Dili Dil ve Edebiyat Dergisi, Türk Dil Kurumu Yayını, C.XCIII, 666; 483-486.
- Alpkan, L., Ergün, E., Bulut, Ç. and Yılmaz, C. (2005), “Şirket Girişimciliğinin Şirket Performansına Etkileri”, Doğuş Üniversitesi Dergisi, 6 (2); 175-189.
- Atuahene-Gima, K. (1996), “Marketing orientation and innovation”, Journal of Business Research, 35 (2); 93-103.
- Ayas, S. (2015), “Entelektüel Sermaye ve Yenilikçi İş Davranışının İşletme Performansına Etkisi: Bilişim Sektöründe Bir Uygulama”, Yüksek Lisans Tezi, Çanakkale Onsekiz Mart Üniversitesi Sosyal Bilimler Enstitüsü, Çanakkale.
- Banker, D., Potter, G. and Srinivasan, D. (2005), “Association of non financial performance measures with the financial performance of lodging chain”, Cornell Hotel and Restaurant Administrative Quarterly, 46(4); 394-412.
Details
Primary Language
English
Subjects
-
Journal Section
Research Article
Publication Date
May 31, 2019
Submission Date
February 20, 2019
Acceptance Date
April 26, 2019
Published in Issue
Year 2019 Volume: 20 Number: 1