Zorunlu Vatandaşlık Davranışının Görev Becerikliliği Üzerine Etkisinde Örgütsel Muhalefetin Aracılık Rolü ve Örgütsel Güvenin Düzenleyici Rolü

Murat Baş; Sabri Şirin

doi:10.37880/cumuiibf.867840

EN TR

THE MEDIATING ROLE OF ORGANIZATIONAL DISSENT AND THE MODERATING ROLE OF ORGANIZATIONAL TRUST IN THE RELATIONSHIP BETWEEN COMPULSORY CITIZENSHIP BEHAVIOR AND JOB CRAFTING

Abstract

This study aims to examine the mediating role of organizational dissent and the moderating role of organizational trust in the relationship between compulsory citizenship behavior and job crafting. In this context, data was obtained from 482 employees working in public institutions in Erzincan Municipal by survey method. The obtained data were analyzed using AMOS and SPSS programs. As a result of the analysis, it was determined that compulsory citizenship behavior increases employees' job crafting behaviors both directly and indirectly through organizational dissent. It was also found that organizational trust has a mediating role in the relationship between compulsory citizenship behavior and job crafting. In the literature, there is no study examining compulsory citizenship behavior, job crafting, organizational dissent and organizational trust together and dealing with the relationship between them. In addition, there is no study analyzing the mediating and moderating role performed with these scales. In this study, only public employees were studied. In this context, different results can be obtained by examining the levels of compulsory citizenship behavior, job crafting, organizational dissent and organizational trust on private sector employees.

Keywords

Zorunlu Vatandaşlık Davranışının Görev Becerikliliği Üzerine Etkisinde Örgütsel Muhalefetin Aracılık Rolü ve Örgütsel Güvenin Düzenleyici Rolü

Öz

Bu çalışmada, zorunlu vatandaşlık davranışı ve görev becerikliliği arasındaki ilişkide örgütsel muhalefetin aracılık rolü ve örgütsel güvenin düzenleyici rolünün bulunup bulunmadığı incelenmiştir. Bu kapsamda, Erzincan Belediyesi’nde 482 çalışandan anket yöntemiyle veri elde edilmiştir. Elde edilen veriler AMOS ve SPSS programları kullanılarak analiz edilmiştir. Yapılan analizler sonucunda, zorunlu vatandaşlık davranışının görev becerikliliğini hem doğrudan artırdığı, hem de örgütsel muhalefet yoluyla dolaylı olarak artırdığı tespit edilmiştir. Ayrıca, örgütsel güvenin zorunlu vatandaşlık davranışı ve görev becerikliliği arasındaki ilişkide düzenleyici rolünün bulunduğu kaydedilmiştir. Literatürde zorunlu vatandaşlık davranışı, görev becerikliliği, örgütsel muhalefet ve örgütsel güven konularını bir arada inceleyen ve bunlar arasındaki ilişkiyi ele alan çalışma bulunmamaktadır. Ayrıca bu ölçeklerle yapılan aracılık ve düzenleyici rolü analiz eden çalışma da bulunmamaktadır. Bu araştırmada sadece kamu çalışanlarına yönelik çalışma yapılmıştır. Bu bağlamda özel sektör çalışanları üzerinde zorunlu vatandaşlık, görev becerikliliği, örgütsel muhalefet ve örgütsel güven düzeyleri incelenerek farklı sonuçlar da elde edilebilir.

Anahtar Kelimeler

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Details

Primary Language

Turkish

Subjects

Business Administration

Journal Section

Research Article

Authors

Murat Baş
0000-0002-9479-4571
Türkiye

Sabri Şirin ^*
0000-0002-8195-1398
Türkiye

Publication Date

May 7, 2021

Submission Date

January 25, 2021

Acceptance Date

April 26, 2021

Published in Issue

Year 2021 Volume: 22 Number: 1

DOI

https://doi.org/10.37880/cumuiibf.867840

IZ

https://izlik.org/JA46TF53DF

Cite

RIS / Bibtex

APA

Baş, M., & Şirin, S. (2021). Zorunlu Vatandaşlık Davranışının Görev Becerikliliği Üzerine Etkisinde Örgütsel Muhalefetin Aracılık Rolü ve Örgütsel Güvenin Düzenleyici Rolü. Cumhuriyet Üniversitesi İktisadi Ve İdari Bilimler Dergisi, 22(1), 356-378. https://doi.org/10.37880/cumuiibf.867840

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