Innovation
globally gains its speed day by day and is now seen as the key to progress and
development. In recent years, innovation in firms has showed a necessity of individual innovativeness.
This necessity of innovative individuals is seen as
a significant responsibility of hotel
managers. Both individual innovative tendencies of managers and
business innovation are of importance for the survival of the firms as well as
competitive rivalry resulting in better performance. Thus, this study aims to
find out the effects of managers’ innovative behaviour tendencies and business
innovation on the non-financial business performance. A questionnaire survey was
conducted on 22 five-star city hotels located in Ankara, the capital of Turkey.
Factor, regression and correlation analyses were used to test the study
hypotheses. The findings showed that the "resistance to change"
dimension of managers’ individual innovative behaviour tendencies has a
negative effect on the non-financial business performance while the dimensions
of “leadership in ideas”, “openness to experience” and risk-taking” did not
produce any effect on the non-financial business performance. The study also
found that the hotels follow “customer focused” innovation, which shows the
customers are at the centre of all the hotel operations. The study further
showed that there is a positive and significant relationship between managers’
individual innovative behaviour tendencies and business innovation.
Innovation Individual Innovative Behaviour Business Innovation Business Performance
Birincil Dil | İngilizce |
---|---|
Bölüm | Makaleler |
Yazarlar | |
Yayımlanma Tarihi | 31 Mayıs 2019 |
Gönderilme Tarihi | 20 Şubat 2019 |
Yayımlandığı Sayı | Yıl 2019Cilt: 20 Sayı: 1 |
Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Dergisi Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı (CC BY NC) ile lisanslanmıştır.